Being a restaurant manager is not an easy task. It’s one of the most important jobs in the industry, because you are responsible for a lot of daily operations. Without the right supervisor or shift manager in place, a restaurant can quickly turn into chaos. But how do you go about finding the right person for the job?
Read our blog on [ link to Restaurant Staffing 101: Finding the Right Food Service Supervisor ] to get started with hiring the perfect candidate for your restaurant.
What Does A Food Service Supervisor Do?
A food service supervisor, also known as a shift manager or dining room supervisor, plays a vital role in running a successful restaurant.
Their job responsibilities include:
- Scheduling shifts for staff, coordinating meal breaks and assigning tasks
- Managing inventory, ordering supplies and controlling operational costs
- Hiring and training new staff members
- Ensuring compliance with health and safety regulations
- Monitoring customer satisfaction
- Supporting the general manager in overseeing daily operations
- Ensuring customer orders are accurate, served in a timely manner, and up to the standards of your brand.
In short, the food service supervisor ensures that the restaurant runs smoothly during their shift and that customers have a pleasant experience dining in. They also provide support to the general manager in overseeing daily operations.
The Temporary Foreign Worker Program (TFWP)
The Temporary Foreign Worker Program (TFWP) is a program managed by the government of Canada that allows Canadian employers to hire foreign workers to fill temporary labour and skill shortages. The program is designed to support economic growth in Canada by allowing employers to fill positions that cannot be filled by Canadian citizens or permanent residents.
To participate in the TFWP, Canadian employers must meet certain requirements and follow specific processes.
In this blog, we’ll cover the step-by-step process of hiring a Food Service Supervisor through the Temporary Foreign Workers Program.
Hiring A Food Service Supervisor with the Temporary Foreign Workers Program
Step 1: Determine if you’re eligible to hire a foreign worker
Before you can start the hiring process, you need to ensure that you’re eligible to hire a foreign worker through TFWP.
This program is designed for employers who are facing labour shortages and cannot find Canadian citizens or permanent residents to fill the positions.
You’ll need to provide evidence of your labour shortage, such as proof of advertising the position and showing that no qualified Canadians or permanent residents applied.
Step 2: Obtain a Labour Market Impact Assessment (LMIA)
The next step is to obtain a Labour Market Impact Assessment (LMIA) from Employment and Social Development Canada (ESDC).
A Labour Market Impact Assessment, or LMIA, is an official permit or a document that empowers the Canadian employer to hire a skilled foreign worker legally into their company or business.
This assessment determines if there are any Canadians or permanent residents available to fill the position. You’ll have to provide information about the job, such as job duties, qualifications, and salary. The LMIA process can take up to a few months, so plan accordingly.
Step 3: Find a qualified candidate
Once you have received a positive LMIA, you can start looking for a qualified candidate. Use a recruitment agency, job posts, or online job search engines. You’ll need to provide the candidate with a job offer letter that outlines the job duties, salary, and other important details.
Step 4: Apply for a work permit
After the candidate accepts the job offer, they’ll need to apply for a work permit. They’ll need to provide the job offer letter, LMIA, and other documentation to support their application. The work permit process can take a few weeks to a few months, depending on the candidate’s country of origin.
Step 5: Prepare for the candidate’s arrival
Once the candidate’s work permit is approved, you’ll need to prepare for their arrival. This includes arranging for their transportation, housing, and orientation to the job and the company.
Conclusion
Hiring a food service supervisor through TFWP can be a complex process, but it can also be a valuable addition to your team. By following these steps, you can ensure that you’re hiring a qualified candidate and complying with all the necessary regulations.
Ensure that you hire the right person to supervise your restaurant to thrive in this ever-changing and competitive industry.